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What is Physiotherapy?

Physiotherapy is an evidence based health care profession that helps people suffering from disease, injury or disability, reduce their pain, restore and maintain their function and mobility. Physiotherapists are university trained primary health care practitioners. The term Physiotherapy and Physical Therapy are used interchangeably and both mean the same thing. Physiotherapists help patients by using hands on techniques, exercise prescription, education and equipment to help reduce pain and restore optimal function.

What conditions do you treat?

At Custom Physiotherapy and Athletic Performance, we treat a wide variety of musculoskeletal conditions. Some of these include:

  • Sports Injuries
  • Arthritis
  • Tendonitis and Bursitis
  • Acute Sprains and strains
  • Repetitive Strain Injuries
  • Fractures
  • Post Surgery Rehab
  • Disc herniation
  • Degenerative Disc Disease
  • Stenosis
  • Sciatica
  • Trochanteric Bursitis
  • Piriformis syndrome
  • Total Hip Replacement / Partial Hip Replacement
  • Headaches
  • Whiplash
  • TMJ (tempero-mandibular disorders)
  • Rotator Cuff injuries
  • Frozen Shoulder / Adhesive Capsulitis
  • Labrum Tear
  • Dislocation / Instability
  • Meniscus Injury
  • Knee ligament injuries {i.e. Anterior cruciate ligament (ACL) tear}
  • Achilles Tendinitis
  • Plantar Fasciitis
  • Total Knee Replacement
  • Golfers Elbow
  • Tennis Elbow
  • Carpal Tunnel Syndrome

 This is not a full or exhaustive list of conditions that we treat

Do I need a Doctors referral to receive physiotherapy?

A doctor’s referral is not required, unless specified by your insurance company for coverage.

How long are physiotherapy assessments and follow-up treatments?

Mobile physiotherapy assessments are one-on-one for approximately one hour in duration. A follow-up treatment is also one-on-one for approximately 45 minutes.

Clinic physiotherapy assessments are one-on-one for approximately one hour in duration. A follow-up treatment is also one-on-one for approximately 30 minutes.

What should I expect on my first physiotherapy visit?

First you will complete any remaining paper work (intake and consent forms). Your physiotherapist will ask several questions about your injury, pain, medical history and obtain any other relevant details. Your physiotherapist will also physically assess your injury to develop a differential diagnosis. During your first visit, some treatment is also provided (see physiotherapy services). You will also be provided with some therapeutic exercises, education about your injury and strategies/advice to help maximize your recovery.

What should I bring to my first appointment?

Please bring along your insurance information, prescription (if referred by your doctor or nurse practitioner), as well as the completed intake form, if possible.

We also ask if you could either wear or bring along a pair of shorts for any lower extremity or low back injury and a tank top or loose fitting t-shirt for any shoulder, neck or upper back injury.

It is also advised to bring loose fitting clothes and sneakers if possible, as it will be more comfortable when performing therapeutic exercises.

Do you offer direct billing to private insurance companies?

Yes we offer direct billing to most major insurance companies.

It is important to note that we are unable to provide patients with information about their benefit plan or maximum coverage entitlement. This is information you are advised to obtain directly from your insurance provider. Not all insurance plans cover 100 percent of the assessment or treatments, therefore a co-payment may be required. We accept cash, Visa or Mastercard as a form of payment.